Customer Service Operator (m/f/d)

Do you like to juggle deadlines, always have an overview and find organization as exciting as a good Netflix series? Then we have the perfect job for you!

Jetzt bewerben

Deine Mission

Project installation & maintenance:
You ensure that our projects are squeaky clean in the system, manage project data and make deadlines your best friend.

  • Create new projects in the internal system
  • Managing Project Data, Timelines, and Deadlines
  • Support in preparing and coordinating project launches

    • Task prioritization:
    Whether large or small, you skillfully distribute them according to urgency and ensure that our internal and external partners always stay in the right flow.

  • Allocation and prioritization of tasks within projects based on customer requirements and deadlines
  • Coordination with internal and external stakeholders to ensure a smooth process

    • Dispatch of documents:
    You won't lose any document! You ensure that offers and project documents reach our clients' mailboxes on time.

  • Responsibility for the timely delivery of offer and project documents to customers and internal stakeholders

    • Invoicing:
    You create invoices in no time at all and track open items like a sniffer dog. This means that no invoice goes unpaid by us.

  • Create and send invoices based on completed projects or milestones
  • Manage outstanding items and track unpaid invoices

    • Communication:
    Whether it's customer inquiries or coordination with team leaders — you keep the lines of communication in your hands and never lose touch.

  • Contact person for customer inquiries about ongoing projects and invoices
  • Working closely with team leaders and customer operations management to ensure that all relevant information is forwarded to customers in a timely manner

    • Administrative Support:
    You support our teams in everything that needs to be organized, maintain customer data and always keep project files up to date.

  • General Support for Project Teams through Administrative Activities
  • Maintaining customer data and project files in internal systems

    • Dein Profil

  • A completed commercial education or comparable qualification
  • Experience in organizing projects or in commercial administration
  • MS Office and You? A dream team!
  • Structured and independent way of working
  • Communication is your strong suit — both in writing and verbally
  • You are resilient & service-oriented

    • Deine Benefits

  • dynamic team & open corporate culture
  • subsidized BAV
  • Monthly gift card
  • Bike leasing option

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    Deine Bewerbung

    Klingt gut? Dann bewirb dich jetzt! Deine Unterlagen, inklusive CV und Motivationsschreiben schickst du per Mail an Josefin Schmücker, js@be-extra.de

    Jetzt bewerben

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